1. Find the Savings
  2. Fund the Solution
  3. Optimize Continuously

Unlock 10–15% telecom cost savings with intelligent optimization

  1. Carrier invoicesPDF · EDI · CSV · portal
  2. Contracts & rate cardsterms, tariffs, renewals
  3. Voice systemsPBX, SBC, SIP, CDRs
  4. Network telemetrycircuits, ports, utilization

InfraOpt AI engine

Correlates all four sources, line by line, every cycle

Audit Engine

Every line matched to contract and inventory. Errors flagged with the evidence attached.

MPLS circuit ×42matched
Tariff variance+ $4,995
Ceased, still billing+ $1,694
Mobile bundle ×318matched
2 of 4 flagged$6,689

Traffic Engine

Busy-hour concurrency from the network itself, so you size trunks on evidence.

29peak of 120 channels
Utilization24.17%

Savings Engine

Disputes filed, cancellations queued, credits tracked until they post to your account.

RECOVERABLE 75%
Per year, one site$23,400

The third input is what most platforms skip. Invoices alone tell you what a service costs; only the network tells you whether anyone is using it.

  • Visibility that drives savings
  • Intelligence that drives decisions
  • Optimization that drives measurable results
Voice network optimization

Busy Hour Traffic analysis for PRI & SIP

Voice trunks get sized once, at go-live, for a peak nobody has measured since. InfraOpt AI samples channel concurrency continuously, finds your true busy-hour ceiling, and tells you exactly how many links you actually need.

Channel Utilization

InfraOpt PRI · 01–31 Mar 2026
Utilized channels Provisioned Spare
0306090120 Channels 120 provisioned 30 needed · peak 29 0104071013161922252831 March 2026

Cost model

4

Each E1 PRI carries 30 concurrent voice channels.

$650

Monthly recurring charge per link, taken from your carrier invoice.

Total channels120
Max utilization24.17%29 channels
Average utilization14.46%17.35 channels avg
Links actually needed1covers the measured peak
Current MRC$2,600
Days analyzed31

Recoverable spend

Monthly cost split between utilized spend and savings Savings per month $1,950
Utilized $650 Savings $1,950
Annual cost split between utilized spend and savings Savings per year $23,400
Utilized $7,800 Savings $23,400

3 of 4 links carry no traffic even at peak. On this site alone, cancelling them recovers $23,400 a year with no impact on call capacity.

Why estates end up over-provisioned

Trunks are sized at go-live, padded for growth, padded again after a merger, then never revisited. Nobody is penalised for buying too much capacity — only for running out.

What we actually measure

Concurrent channel occupancy sampled across a full billing cycle, so month-end peaks, seasonal spikes and genuine busy hours are captured rather than averaged away.

What you do with the answer

Cancel surplus PRIs, or migrate to SIP where you pay per concurrent channel and capacity flexes. Either way the evidence is defensible in front of the carrier.

The category

Telecom Expense Management (TEM) stack

Wireline voice and data, mobile services. Seven disciplines that together control what an enterprise buys, is billed for, and actually uses.

Business Intelligence, Reporting and Analytics

  1. 01Sourcing, Procurement and Vendor Management
  2. 02Ordering and Provisioning Management
  3. 03Inventory Management
  4. 04Invoice and Contract Management
  5. 05Usage Management
  6. 06Dispute Management
Savings model

What is your estate actually leaking?

Move the sliders. The model uses conservative recovery benchmarks — your assessment will be specific to your invoices.

$230K

Fixed line, mobile, data, connectivity and conferencing, across all entities.

120

More locations means more circuits nobody has audited.

18

Each one that buys its own telecom is a place spend hides.

6,500

Every billable line: circuits, SIMs, trunks, broadband, conferencing.

3 people

Invoice checking, allocation, disputes, MACD requests.

Estimated annual recovery
$0

Recoverable spend plus reclaimed team capacity in year one.

Billing errors & credits—
Unused & ghost services—
Rate & contract optimization—
Reclaimed admin capacity—
Recovery per service—
Estimated payback period—
Get the real number for your estate

Estimates only, based on conservative industry recovery benchmarks and typical large-enterprise cost structures. Actual results depend on your carriers, contracts and estate condition. Nothing here is a guarantee of savings.

Why InfraOpt AI

Reasons why enterprises struggle with telecom expenses

Telecom billing is hard to verify when pricing, users, vendors and provisioning records change constantly.

01
Thousands of invoice pages defeat manual checks

One billing cycle across carriers runs to thousands of pages.

02
Multiple vendors and invoices

Each carrier bills in its own format and on its own date.

03
Manual billing processes

Checks depend on spreadsheets, email and individual effort.

04
Lack of invoice auditing

Bills are paid on trust or sampled, not checked line by line.

05
Contract and discount errors

The rates and discounts agreed are not always the ones billed.

06
Inventory mismatches

Paying for circuits no one can find, and missing ones in use.

07
Frequent moves, adds, changes and deletions

Changes to sites and links outrun record keeping.

08
Provisioning and deprovisioning delays

Canceled services keep billing until the carrier is told.

09
Technology and service changes

New links, SD-WAN and cloud services add new bill types.

10
Limited utilization visibility

No clear view of which services are used and which sit idle.

Causes 01 to 05 are about how bills are checked; 06 to 10 are about how records drift. Each leaks money on its own — together they compound.

Why InfraOpt AI?

Telecom complexity is growing. Manual checks alone cannot keep up.

  • Massive scale, multiple formats — thousands of telecom services across multiple carriers and locations generate hundreds of thousands of invoice pages in different formats.
  • Manual checks have limits — time-consuming and prone to errors, manual processes struggle to validate every charge, connect contracts with actual usage, and identify hidden costs at scale.

What InfraOpt AI does

Turn telecom complexity into visibility, control, and measurable savings.

  • Intelligent invoice processing — automates invoice extraction and verification, validating charges against contracts and agreed rates.
  • Voice & network intelligence — analyzes usage and capacity to identify underutilized resources, excess capacity, and optimization opportunities.
  • AI-powered verification & optimization — connects financial, contractual, and operational data to uncover hidden costs, reduce inefficiencies, and identify savings that manual checks, spreadsheets, and traditional RPA may miss.
The leakage nobody owns

Telecom is the last unmanaged line on the enterprise P&L

Not because it is small, and not because nobody has noticed. Because it belongs to no one.

Finance

“It’s too technical for us.”

A single monthly bill can run to thousands of pages of circuit IDs, tariff codes and surcharges. Finance can confirm the total adds up and pay it on time. It cannot confirm that the services on it should still exist.

Hands it to IT
IT

“It isn’t ours to control.”

Telecom services are owned by business units scattered across the organization, and each one buys and pays its carrier directly. IT is asked to support an estate it never ordered, cannot see in full, and holds no budget for.

Hands it to Admin
Admin

“We just keep it running.”

Admin fields the requests, chases activations, distributes SIMs and handles leavers — usually in a spreadsheet, alongside a full-time job. Keeping the estate alive is the priority; nobody has asked them to question what it costs.

Hands it back to Finance

So it sits in a spreadsheet, and it bleeds. Telecom is the only major operating cost in the enterprise with no natural owner. InfraOpt AI is built to be that owner — technical enough for IT, financial enough for the CFO, and structured enough that Admin stops firefighting.

The bill is never actually read

A large enterprise receives thousands of pages of invoices a month across every carrier it uses. Approving the total is a five-minute job; verifying the lines behind it is a month of work nobody has. So the total gets paid, and the errors inside it compound.

Services outlive their purpose

A branch closes. A project ends. An employee leaves. The line, the circuit and the SIM keep billing — often for years. Zombie services are the single largest source of recoverable spend we find.

Contracts drift from market

Carrier pricing moves faster than three-year enterprise contracts. Without live benchmarking you renew at yesterday's rates and call it a saving.

The compounding problem: every month the audit doesn't happen, the error becomes the new baseline. Most enterprises we assess are carrying errors that started more than eighteen months ago.
The platform

One system for the entire telecom lifecycle

Capture, verify, dispute, optimize, forecast. Each stage feeds the next, so the estate gets cleaner every month instead of drifting further out of date.

Stage 01

Ingest every invoice, in any format, from any carrier

PDF, EDI, CSV, carrier portal, or a scanned copy someone emailed from a branch office. Our extraction models are trained on the layouts carriers actually use — not generic OCR that gives up on a merged multi-page table.

  • Thousands of pages per cycle parsed without a human touching them
  • Multi-language extraction including right-to-left and mixed-script invoices
  • Automated collection — portal scraping and mailbox ingestion, no manual downloads
  • Line-item granularity — every circuit, SIM, add-on and surcharge, not just invoice totals
EXTRACTION ACCURACY
99.4%

line-item accuracy on production carrier formats after model tuning, with every low-confidence field routed to human review before it reaches your ledger.


Anything the model is unsure about is flagged, not guessed. You see the confidence score on every field.

Stage 02

Three-way match: contract vs. inventory vs. invoice

The audit engine doesn't just look for outliers. It holds your actual contracted rate card, your live service inventory and the invoice side by side, and reports every line where the three disagree.

  • Tariff verification against your signed rate card, per line item
  • Ghost service detection — billing for circuits and SIMs that no longer exist
  • Duplicate and double-billing across accounts, entities and billing cycles
  • Usage anomaly detection — roaming spikes, premium-rate abuse, unexpected data bursts
  • Tax and regulatory fee validation per jurisdiction and per entity
WHAT THE ENGINE CHECKS
Contracted rate matchper line
Service exists in inventoryper line
Charge appeared before12-mo trend
Usage within expected bandper SIM
Tax & surcharge correctnessper entity
Stage 03

A service inventory that stays true

Most TEM programs fail because the inventory is built once during onboarding, then rots. InfraOpt AI rebuilds it from every invoice cycle, so what you see is what you are actually being billed for — today.

  • Self-healing inventory reconciled against each billing cycle
  • Cost center and entity mapping for multi-country group structures
  • Contract and renewal calendar with automatic notice-period alerts
  • Device and SIM lifecycle from assignment to recovery
  • Hardware utilization — routers, switches and circuits running below threshold
TYPICAL FIRST-CYCLE FINDING
1 in 9

billed services in a first-time assessment cannot be matched to a business owner, a cost center or an active user.


Those are not disputes. They are cancellations — and they compound every month you keep paying them.

Stage 04

Disputes that actually get filed — and closed

Finding an error is the easy half. The reason most recovered spend is never recovered is that nobody chases the carrier through six weeks of ticket ping-pong. InfraOpt AI files, tracks and escalates automatically.

  • Auto-generated dispute packs with the evidence the carrier's back office needs
  • Regional carrier workflows mapped to each operator's escalation path
  • Ageing and SLA tracking with automatic escalation when a case stalls
  • Credit reconciliation — we verify the credit actually lands on a later invoice
  • Full audit trail for internal and external audit
WHY DISPUTES FAIL

In our experience the three reasons credits never arrive:

Filed without contract evidence, rejected in week one
Owner leaves the business, case goes dormant
Credit issued but never reconciled, so it is claimed twice or not at all
Stage 05

From cost recovery to cost governance

Recovery is a one-time win. Governance is what keeps the number down. The platform models usage patterns, right-sizes plans, benchmarks your rates and forecasts next quarter before Finance has to ask.

  • Plan right-sizing across mobile, data and fixed-line estates
  • Rate benchmarking against anonymised market contract data
  • Renewal preparation with a negotiation position built from your own usage
  • Spend forecasting and budget-variance alerting by cost center
  • Energy and hardware optimization to cut the cost of kit nobody is using
THE GOVERNANCE LOOP
1

Visibility

Know what you own and what it costs.

2

Optimization

Remove, right-size and renegotiate.

3

Control

Approve new spend before it becomes a bill.

Predictive optimization

Enhance Forecasting Precision

Accurately predict future spending and resource needs with InfraOpt AI’s real-time tracking and data-driven forecasting capabilities.

Spend Projection (from past consumption and budget data) 50M45M40M35M30M25M20M15M10M05M +8.7% drift by December JanFebMarAprMayJunJulAugSepOctNovDec No intervention — spend follows the budget line Without InfraOpt AI
Optimized Trajectory (continuously re-forecast from live usage) 50M45M40M35M30M25M20M15M10M05M −15% in year one −10%−12%−14%−15% JanFebMarAprMayJunJulAugSepOctNovDec InfraOpt AIImplementation& Deployment OptimizingTelecom Services Disconnect unused& excess capacity/ resources Continuousoptimization usingAI-driven insights With InfraOpt AI

Drag the handle to compare — or use ← → when focused

  1. Feb InfraOpt AI implementation & deployment −10%
  2. May Optimizing telecom services −12%
  3. Aug Disconnect unused & excess capacity −14%
  4. Nov Continuous optimization using AI-driven insights −15%
10%
Out in the first cycle

Deployment completes in February and billing errors, ghost services and duplicate charges come straight off the invoice.

Four levers
Sequenced, not simultaneous

Deploy, optimize services, disconnect excess capacity, then hold the line with continuous AI-driven review.

15%
Reached by November

The remaining 5% is earned gradually — service optimization, disconnecting excess capacity, then continuous review holds the line.

Who it is for

Built for the people who carry the number

CFO & Finance

Accrual accuracy, cost-center allocation that reconciles, and a forecast you can defend in a board pack.

"I approve a seven-figure telecom spend every year and I cannot tell you what half of it buys."

CIO & IT Operations

A live inventory of every circuit, SIM and device, with the MACD workflow to change it without a spreadsheet.

"Every audit starts with three weeks of reconstructing what we actually have."

Admin & Business Support

One request queue instead of a mailbox. Activations, SIM and device handling, joiners and leavers — tracked, not remembered.

"I am the telecom department, and it is not in my job description."

Shared Services & GBS

One process across every country entity, with automated allocation and an audit trail that survives group audit.

"Eight countries, eight carriers, eight different ways of doing the same thing."
Sustainability

The cheapest circuit is the one you switch off

Surplus network and telecom hardware does not just sit on a balance sheet. It draws power, occupies rack space, and generates e-waste at end of life — all for services nobody is using.

InfraOpt AI identifies underutilized routers, switches, circuits and endpoints across your estate and quantifies both the financial and the carbon cost of leaving them powered on. Cost reduction and emissions reduction turn out to be the same exercise.

  • Utilization thresholds per device class, flagged monthly
  • Energy cost modelling for always-on kit below threshold
  • Decommissioning workflow with disposal and recovery tracking
  • ESG reporting inputs your sustainability team can actually use
SCOPE 2 CONTRIBUTION

Every under-used device in a data center carries a compounding cost:

Power draw

24/7 consumption at regional tariffs

Cooling load

Cooling scales with everything you leave powered on

Rack & support

Space, maintenance contracts, licenses

E-waste

Disposal obligations at end of life

Questions buyers actually ask

Before you book the call

Our extraction and classification models are tuned on enterprise telecom invoices — the specific layouts, tariff structures and surcharge codes carriers actually use, at the volumes large enterprises actually receive. Generic document AI struggles with these because a telecom bill looks nothing like a purchase invoice. Every low-confidence extraction is routed to human review before it touches your ledger, and you can see the confidence score on any field.
Invoice ingestion and audit run on receipt, not on a nightly batch. A typical 400-page enterprise invoice is parsed and audited in seconds, and exceptions appear in your dashboard the same day the bill arrives — which matters, because dispute windows with carriers are finite.
No. InfraOpt AI sits alongside your ERP and finance stack rather than replacing anything. We integrate with SAP, Oracle, Microsoft Dynamics and ServiceNow, and can export to any system that accepts a structured file. Many clients start with nothing more than a forwarded invoice mailbox.
We can deploy in the region your policy requires, including for regulated sectors such as banking, healthcare and government. Data is encrypted in transit and at rest, with role-based access control and full audit logging. We are happy to walk your security team through the architecture under NDA.
Two models. A platform subscription based on managed spend and estate size, or a savings-linked arrangement where a share of our fee is contingent on validated recovery. Larger enterprises usually prefer the subscription for budget predictability; first-time TEM buyers often start savings-linked to de-risk the decision. See the pricing page for detail.
Then the assessment cost you nothing and you have documented evidence that your telecom governance is in good shape — which is a useful thing to hand your auditors. In practice, on estates that have never been formally audited, finding nothing is not the outcome we have encountered.
Yes. Multi-entity, multi-currency and multi-carrier structures are the norm for our clients — a holding company with subsidiaries across several countries and a different carrier in each is a standard configuration, not an edge case. Allocation rules, tax treatment and reporting can be configured per entity.
Start here

Find out what your telecom estate is really costing you

Typically a 30-minute scoping call, then two to three weeks to the report.